Shipping & Returns

 

Shipping Information

All purchases in the website will be sent to the shipping address provided by the client. DCML Unipessoal, Lda. would like you to note that orders may arrive at the shipping address during night or morning periods. In order to avoid your order's return, please make sure you insert your contact details correctly and check you mailbox regularly. We do not deliver at P.O. boxes.

Items on stock will take between 3 to 5 working days to be delivered in Portuguese territory. Deliveries to European territory will take between 7 to 10 working days. If the product is out of stock, DCML Unipessoal, Lda. will send the client an estimate for delivery.

The client is responsible for all international delivery costs, such as customs duty or other charges.

 

Easy Returns & Exchanges

A Indústria checks every item before shipping them, but if exceptionally you should receive a defective product you should send us an email at dcml@aindustria.pt

Items return are allowed until 15 days after the delivery date. The product must be returned in its original package, with the labels and receipt. After confirmation of the referred defect we will refund the costumer in no more than 30 days after taking back the product. DCML Unipessoal, Lda. will only refund the product value and the shipping cost, any other cost, such as custom duty, is not covered in our return policy.

If you wish to exchange a product, you should contact us in no more than 15 days after the delivery date. The product must be returned in perfect conditions, in its original package, with the labels and receipt. The product must not show any sign of usage. DCML Unipessoall Lda. will grant you a credit with the same value of the product to be spent in the purchase of another item at our website.

DCML Unipessoal, Lda
Praça do Principe Real, 26
1250-184 Lisboa

PORTUGAL